Shipping policy
Shipping Policy – Marysa Swim
Last updated: 07.04.2026
At Marysa Swim, we are committed to delivering your order quickly and safely. All orders are processed and shipped from Italy.
1. Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.
2. Shipping Destinations
We currently ship worldwide. Delivery options and times may vary depending on your location.
3. Estimated Delivery Times
• Italy: 1–3 business days
• Europe (EU): 3–7 business days
• International: 5–12 business days
Please note that delivery times are estimates and may be affected by customs delays or carrier issues.
4. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may apply.
5. Customs, Duties & Taxes
Orders shipped outside the European Union may be subject to customs duties, import taxes, or fees. These charges are the responsibility of the customer.
6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.
7. Lost or Delayed Packages
Marysa Swim is not responsible for delays caused by shipping carriers or customs. If your package appears lost, please contact us and we will assist you in filing a claim.
8. Incorrect Shipping Information
Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
9. Contact
For any shipping-related questions or assistance, please contact us at:
info@marysaswim.com
